We would like to take a moment to address our policy regarding providing quotes over text or over the phone. At Integrity First Automotive, we believe in providing our customers with the best possible experience, which is why we do not offer quotes without first conducting a diagnosis or inspection of the problem.
We understand that it may be convenient to receive a quick quote over the phone or through text, but we believe that providing an accurate quote requires a thorough understanding of the problem at hand. Without properly diagnosing or inspecting the issue, we cannot guarantee the accuracy of the quote we provide. It may seem convenient to receive an estimate over the phone without an inspection, but this often leads to the estimate provided being incorrect, we is disappointing. We do not want to disappoint our customers. If we give you an number, we want it to be one we can stand behind.
Our policy of not providing quotes without a proper diagnosis or inspection is designed to ensure that we provide our customers with the best possible service. By doing so, we can ensure that our customers receive a fair and accurate quote for the services they require, and that we can provide them with the most effective solutions to their problems. It also let’s our customers make correctly informed decisions on whether to proceed with a repair or not.
We appreciate your understanding and support of our policy. If you have any questions or concerns, please do not hesitate to contact us. We look forward to the opportunity to provide you with the best possible service.
Best regards,
Your Integrity First Automotive Team.